Error 14816, 11213: System Error: The process was not able to successfully adjust a Third Party Credit. (Doc ID 2303486.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Tuition calculation or other posting processes fail with the following error:


ERROR
-----------------------
System Error: The process was not able to successfully adjust a Third Party Credit.
System Error: The process was not able to successfully adjust a Third Party Credit. Please inform the DBA.
Program : SFPQPOST.CBL
Section: EC110-SUBPRCS-CHARGE-AJUST


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
2. Select the emplid whose tuition calculation fails;
3. Click the Calculate Tuition and Fees button.


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Cause

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