FA FLUID Self Service - Award Decision Shows Options for Item Types with no Approved Actions

(Doc ID 2304087.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.


On : CS 9.2 Fluid Self Service

When using FLUID Self Service, students are able to perform an 'accept' action on certain grant item types.

These item types should be 'view only' and not subject to any actions taken by students

The issue can be reproduced at will with the following steps:
1) Go to the student Homepage
2) Click on the Financial Aid tab
3) Click on the Accept/Decline Awards page.
4) For Category = Grant, click the Edit button. The Award decision drop downs against the category "Grant" will get enabled with the options "Accept, Reset".

In Classic self service, the results are as expected. Also, the bottom-line functionality remains the same as classic, as students are not ultimately able to modify these item types in any way.

The issue has the following business impact:
Due to this issue, users report students are confused by the behavior which is different than they are used to


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