Error On Global Payroll Work Area Payroll Items Page

(Doc ID 2304144.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Core - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Global Payroll Work Area Payroll Items page and click on the Calendar Group Id hyperlink on the top of the page
the following error occurs.

ERROR
-----------------------
Internal serialization error. Field PT_BUTTON_BACK not in buffer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to fluid Home page >Workforce Admin
2. Open Global Payroll Work Items tile
3. Access any work item.

Cause

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