EEX 9.2: BI Publisher Report EXC4500 Does Not Email The Report Output To The Users (Doc ID 2304154.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

BIP reports not being sent as an email to users.

Steps
1. Go to T&E > Expense Reports > Print.
2. Input an Expense Report ID and select distribution type as Email.
3. Run the report.

Actual Behavior
No email is received with report attachment.

Expected Behavior
Report output should be received as an email.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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