No Email Generated When A "Supplier User Account" Registration Is Denied (Doc ID 2304338.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

No Email is generated when a "Supplier User Account" registration is denied like is happening when submit or approve a new user account.


The issue can be reproduced at will with the following steps:

1. So to Supplier Portal and register a new User Account for an existing Supplier
2. Go to Employee Portal ( Supplier > Supplier Registration > Manage User Account Approval ) and Deny this User Account Registration.
3. On click of Deny Button , No Email is Generated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms