E-QR: Query Viewer Excel Download Links Cause User To Get Kicked Out Of PIA

(Doc ID 2304500.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


When using Query Viewer (Reporting Tools > Query > Query Viewer), clicking Excel download links were causing all users to get kicked out of PIA.  Users received the following error:
"An error has occurred.
You can try to connect again.
If you can not log in, contact your system administrator"

This was only occurring for Query Viewer and not Query Manager.


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