My Oracle Support Banner

E-PIA: Classic Pages Taking 20-25 Seconds To Fully Load On Chrome Browser In PT 8.55 (Doc ID 2305057.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
In PT 8.55.08, While opening any Classic page from Fluid Menu or Navbar, Pages are partially/Semi-loading for 20-25 seconds to fully load in Chrome (v 59.0 and 60.0) browser
Loading fully in IE and Firefox with out any issues. Also, When opening a classic screen from within the Fluid PS Collection navigation menu they load instantaneously.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application
2. Navigate to any classic page in chrome browser through Navbar.
3. Partial load for 25 seconds in 1st quarter half part of the window and then the page get loaded fully after 25 seconds.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.