508 Compliance -Emergency Contact Other Phone Numbers, Screen Reader does not Announce Header/Fields on Page

(Doc ID 2305374.1)

Last updated on NOVEMBER 16, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Employee Emergency Contact

ACTUAL BEHAVIOR  
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508 Compliance - PAGE: EMERGENCY_CONTACT_2  

When using a Chrome Browser to Sign in using Accessibility Mode, when the ADA User is in the Emergency Contact Information, at the Other Phone Numbers Tab, the Header on the Page as well as the Fields are not Announced Leaving the ADA user unsure of what Information Needs to be Entered.



EXPECTED BEHAVIOR
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The ADA user in Accessibility Mode needs to have the page header and the fields on the page announced
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The issue can be reproduced at will with the following steps:

1. Using Chrome Browser Go to Main Menu > Workforce administration > Personal Information > Personal Relationships > Emergency Contact.
2. Search for employee.
3. From the first page, select the Other Phone Numbers tab
4. JAWS will read every time the user presses the tab key.  
5. Jaws does not read the Header on the Other Phone Number Tab, when using Chrome
6. Jaws did not read the label of the fields on this same page, its stated as a List Box and/or for some fields it states its an Edit Table and Text.  (users will not know what to do with these fields)
7. The only issue when using Firefox, is with the Header of the Other Phone Number tab, its not being read.

.

Cause

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