Trace File Not Showing Certain Details Unable to Capture Error that was Generated (Doc ID 2305816.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Goal

How Can information be Found when an Error is Generated Related to, 'No Matching Buffer Found for Level"?

A Customer is Trying to run a Trace to Debug an Issue for a Specific Employee, because a User has made a Change using Modify a Person, an Error is Received 'No Matching Buffer Found for Level'; This is Generally a Data Related issue, caused by data being Deleted Incorrectly for the Employee in Question.  The user Ran a Trace to see if it would Show any Rollbacks which could Point to the Missing Data and Related record. 

Running a Trace will most Likely not Capture this type of an Error, see Solution Below for another Suggestion.
 

Solution

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