EAR9.2: Incorrect Accounting Entries Using Maintenance Worksheet (Doc ID 2305908.1)

Last updated on APRIL 04, 2019

Applies to:

Symptoms

When creating a maintenance worksheet on an item using one line with entry types as MC (MT-04) and MD (MT-05), the system (create/review accounting entries) generates only one entry instead of two lines.

REPLICATION STEPS

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The issue can be reproduced at will with the following steps:

1. Create a maintenance worksheet.
2. Select a debit item for offset, MT (Offset an Item).
3. Create a NEW debit item for e.g. $150, entry type MD (Create New Debit).
4. Select a Credit Item for offset, MT with a credit amount greater than the NET amount to create a Negative Net amount balance.
5. Create a NEW credit item for e.g.-$150, entry type MC (Create New Credit).
6. Unselect the worksheet MT items.
7. SAVE.

The worksheet will now be balanced with 2 NEW items a $150 MD and a -$150 MC and the accounting entries will be created one-sided, INCOMPLETE.

Cause

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