EAR 9.2: Condition Monitor Process Fails With Unique Constraint Error At Step AR_CNDMON.CPDB.CPDB5

(Doc ID 2306250.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Condition Monitor

When attempting to run condition monitor it fails with the following error occurs.

ERROR
-----------------------
Unique constraint error at step AR_CNDMON.CPDB.CPDB5


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add conversation with promise date and review date as today's date.
2. Run condition monitor with today's date
3. Now do not review or done that conversation and add new conversation with same promise date and review date and run again condition monitor with same as of date.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run condition monitor.

Cause

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