EAP 9.2: Warning Message (7030,142) About Duplicate Invoices No Longer Offers The Cancel Button Option After FSCM 9.2 Image #21 (Doc ID 2306338.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

After an upgrade to PeopleSoft Enterprise FSCM 9.2 Image #21, the Warning Message (7030,142) related to Duplicate Invoice Checking functionality no longer displays the CANCEL button, which prevents the User from telling the system that the transaction should be discarded, and not saved. Back on Image #15, the same message displayed both an OK, and a CANCEL buttons.

REPLICATION STEPS:

     1.- Log into the FSCM Online Application as User ID VP1
     2.- Navigate to: Set Up Financials/Supply Chain > Business Unit Related > Payables > Payables Options
     3.- Open the configuration for Set ID SHARE
     4.- In the Vouchering Options 2 tab, ensure the following options are selected within the 'Duplicate Invoice Checking' section:
          - Invoice Number = Y
          - Supplier ID = Y
          - Recycle = Y
     5.- Navigate to: PeopleTools > Utilities > Administration > TableSet Control
     6.- Open Set Control Value US001
     7.- Ensure that for Record Group AP_01, the Set ID stored is SHARE
     8.- Navigate to: Accounts Payable > Vouchers > Add/Update > Regular Entry
     9.- At the Add a New Value tab, enter the following values:
          - Business Unit = US001
          - Invoice Number = INV01
          - Invoice Date = 4/20/2017
          - PO BU = US001
          - PO Number = SUMMARYPO
     10.- Click on the ADD button
     11.- Once at the Invoice Information tab, click on SAVE button
     12.- The system saves the transaction, and generates a new Voucher ID value
     13.- Navigate to: Accounts Payable > Vouchers > Add/Update > Regular Entry
     14.- At the Add a New Value tab, enter the following values:
          - Business Unit = US001
          - Invoice Number = INV01
          - Invoice Date = 4/20/2017
          - PO BU = US001
          - PO Number = SUMMARYPO
     15.- Click on the ADD button
     16.- Once at the Invoice Information tab, click on SAVE button
     17.- The system throws a Warning Message, where only an OK button is available, not a CANCEL button anymore
     18.- As a result, the transaction has already been saved in the system, and a Voucher ID value generated

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

     " Warning -- Duplicate invoice detected -- see voucher 00011381 for Business Unit US001. Voucher cannot be posted. (7030,142)
       A duplicate invoice has been detected, according to criteria established for the current voucher's Business Unit, Voucher Origin, Control Group, or Supplier. Refer to the indicated voucher to inspect duplicate entry values. The current voucher can be saved, but cannot be posted until duplicate values are resolved. "

ACTUAL RESULT:

As there is no longer the CANCEL button to select, Users only have the OK option, which automatically saves the transaction into a Recycled status, and generates a Voucher ID value.

EXPECTED BEHAVIOR:

The Warning Message (7030,142) should offer both OK and CANCEL options to the Users, so they can decide to go ahead and save the Voucher in Recycled status, or discard the transaction, and not save it at all.

 

Cause

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