My Oracle Support Banner

EMM: Work Order is Not Created When Loop Option is Set to Individual Asset Meter Reading (Doc ID 2306348.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Work Order is not created when the Loop Option is set to Individual asset meter reading.

EXPECTED BEHAVIOR
-----------------------
Work Order is created when the Loop Option set to Individual asset meter reading.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a maintenance loop id with option as Individual Asset Meter Reading.
2. Add Loop schedule using the loop id.
3. Provide all the details in advance options.
4. Run WM_PM process.
5. Work Order is not created.
7. Setup another Loop id with the option Default asset meter reading
8. create another schedule.
9. Run WM_PM process
10. Work Order is created.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Work Order using Individual Asset Meter reading Loop option.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.