EMM: Work Order is Not Created When Loop Option is Set to Individual Asset Meter Reading (Doc ID 2306348.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Work Order is not created when the Loop Option is set to Individual asset meter reading.

EXPECTED BEHAVIOR
-----------------------
Work Order is created when the Loop Option set to Individual asset meter reading.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a maintenance loop id with option as Individual Asset Meter Reading.
2. Add Loop schedule using the loop id.
3. Provide all the details in advance options.
4. Run WM_PM process.
5. Work Order is not created.
7. Setup another Loop id with the option Default asset meter reading
8. create another schedule.
9. Run WM_PM process
10. Work Order is created.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Work Order using Individual Asset Meter reading Loop option.

Cause

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