Life Event Categories Do Not Display on Life Event Selection Fluid Page

(Doc ID 2306726.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When multiple Categories are used for Life Events, the Category names display on the Life Event Selection page when accessed through the classic menu or Navigator but do not display on the Event Selection Fluid page. Nothing displays for the first Category, not even a space or empty row, and radio buttons with no descriptions display for all subsequent Categories.

STEPS
---------------------------
1. Navigate to Benefits Details tile and select Life Events from the lefthand menu listing.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms