EEX9.2: Approver has to be Setup Under Define Expense Security to Cancel a Travel Authorization Error Message No Matching Values Found (Doc ID 2306798.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
Approver cannot Cancel a Travel Authorization if the Approver is not setup as an authorized user for the employee.  Will encounter an error message of no matching values found.

Steps:

1) Ensure the Approver for an Employee has not been setup as an Authorized Approver

2) As Approver, navigate to Main Menu>Travel and Expenses>Travel Authorization>Cancel

3) Search for Travel Authorization to cancel.

Error:  No Matching Values were Found.

Please see replication steps document for more details.

Actual Result: In order to cancel an Approved Travel Authorization via Main Menu>Travel and Expenses>Travel Authorization>Cancel the Approver must be setup as an Authorized User.

Expected Result: Should not have to setup the Approver as an Authorized User in order to cancel an Approved Travel Authorization via Main Menu>Travel and Expenses>Travel Authorization>Cancel






Cause

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