EEX9.2:Cannot Cancel a Travel Authorization in Submitted Status Resulting in Encumbrance cannot be Reversed and Subsequently Travel Authorization cannot be Rolled Over to Next Fiscal Year

(Doc ID 2306801.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
Cannot cancel Travel Authorization in Submitted Status.  As a result, encumbrance cannot be reversed.

Replication Steps:

1) Create budget
2) Create Travel Authorization
3) Budget check Travel Authorization
4) Navigate to: Travel and Expenses, then select Process Expenses, then select Cancel Travel Authorizations

Actual Result: Cannot cancel the Travel Authorization and therefore cannot reverse the encumbrance. Because the encumbrance cannot be reversed the Travel Authorization Rollover process cannot be completed.


Expected Result: To cancel the Travel Authorization so encumbrance can be reversed and then to be able to Rollover the Travel Authorization to the new Fiscal Year

Please see replication steps document for more details.

Cause

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