ETL9.2: Time Approval Takes Too Long When Trying To Approve Payable Time Under Approval Page. (Doc ID 2307217.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Technical

ACTUAL BEHAVIOR
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Time approval takes too long. 

EXPECTED BEHAVIOR
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Approval framework should not experience performance degradation.

STEPS
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1.  Manager Self Service, then select Time Management, then select Approve Time and Exceptions, then select Payable Time, then select Approve Payable Time - Approve Time for Time Reporters

2.  Click on Approve button.  Little wheel spins and processing takes a long time and it will time out with a large group.  A small department with about 20 employees, mainly salaried, can take over 5 minutes to approve.


 

Cause

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