Self Service Benefit Enrollment Fails with Error: Invalid row number 5 for class Rowset method GetRow. (2,263) FUNCLIB_W3EBENR.EVT_SUMMARY.FieldFormula Name:CheckOptionProof (Doc ID 2307426.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.1 to 9.2 [Release 9.0 to 9]
Information in this document applies to any platform.

Symptoms

An employee creates a Life Event for the birth of a child through Self Service. In the Benefits Enrollment step, the employee enters new coverage where the child is to be covered. When the Submit button is clicked to complete the Benefit Enrollment, the following error occurs:

ERROR
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Invalid row number 5 for class Rowset method GetRow. (2,263) FUNCLIB_W3EBENR.EVT_SUMMARY.FieldFormula Name:CheckOptionProof PCPC:107723 Statement:1452
Called from:FUNCLIB_W3EBENR.EVT_SUMMARY.FieldFormula Name:CheckElect Statement:1702
Called from:FUNCLIB_W3EBENR.EVT_SUMMARY.FieldFormula Name:CheckEnroll Statement:1712
Called from:FUNCLIB_W3EBENR.EVT_SUMMARY.FieldFormula Name:StartSubmit Statement:1803
Called from:W3EB_ENR_SUMMARY.GBL.W3EB_ENR_PB_WRK.PB_SUBMIT.FieldChange Statement:2

A PeopleCode program has called an object method with an invalid value for the row number parameter. The row number should be within the range of existing rows in the rowset.

Use the PeopleCode Debugger or a PeopleCode trace to determine the point of the error and correct the program.

STEPS
-----------------------
1. Complete a Birth Life Event up to the Benefit Enrollment step (Navigation: Self Service > Benefits > Life Event, Birth Event selected, necessary steps )
2. Make all desired benefit changes.
3. Click the Submit button.

Cause

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