Student Unable to Select Classes on My Education Plan when 'Always Open' Academic Period is Used and Program Format Defined to Session (Doc ID 2307444.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Student Records Program Enrollment

ACTUAL BEHAVIOR
---------------
Always open planning date is not triggering in self service.

EXPECTED BEHAVIOR
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Expect the student's program to be open for update in self service per the Academic Period set up.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log on to self service as a program enrollment student.
2. Navigate to Program Enrollment > My Education Plan.
3. Cannot update/select classes.



Cause

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