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Payments Applied to Charges Do Not Swap When New Eligible Charges Are Posted (Doc ID 2307446.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.


On Campus Solutions,  payment application is not consistent when tuition is recalculated, and a new charge with earlier due dates than a previously posted and paid charge.  Payments applied to older due dates from the first charge are not reapplying to the newer due dates for the newly posted charge.

The system reapplies the payments ordered by the item_nbr and not by the date, as such, a future payment may pay older dues while an old payment may be future dues.

Payments should follow the payment application rules.

The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
2. Select an emplid;
3. Click the Calculate Tuition and Fees button.

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