Payments Applied to Charges Do Not Swap When New Eligible Charges Are Posted (Doc ID 2307446.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On Campus Solutions,  payment application is not consistent when tuition is recalculated, and a new charge with earlier due dates than a previously posted and paid charge.  Payments applied to older due dates from the first charge are not reapplying to the newer due dates for the newly posted charge.

ACTUAL BEHAVIOR
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The system reapplies the payments ordered by the item_nbr and not by the date, as such, a future payment may pay older dues while an old payment may be future dues.

EXPECTED BEHAVIOR
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Payments should follow the payment application rules.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
2. Select an emplid;
3. Click the Calculate Tuition and Fees button.


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Cause

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