My Oracle Support Banner

"An Error Has Occurred That Has Stopped This Transaction From Continuing" Error In Employee Snapshot Sub-Tiles (Doc ID 2307588.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Manager Dashboard/Talent Summary

When an Manager attempting to view Employees "Job Details" and "Performance" tile under "Employee Snapshot" ,
the following error occurs on tile.

ERROR
-----------------------
"An error has occurred that has stopped this transaction from continuing."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Manager
2. Click on "Employee Snapshot" tile.
3. Select any employee
4. The "Job Details" and "Performance" tile displaying below error message
"An error has occurred that has stopped this transaction from continuing."

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.