Security Error on External Search Match Between HRMS AND Campus Solution (Doc ID 2308001.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When External Search match in HR returns a set of matches from the external system (Campus Solutions) the user is unable to view the detail or import a match from the external site that contains multiple addresses of the same address type. On clicking the Detail link the following error occurs.

ERROR
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You do not have security access to complete the transaction. Contact your security administrator (14020,18)

Error from Synchronous Monitor:
----------------------------------------------
Invalid row number 1 for class Rowset method InsertRow.
A PeopleCode program has called an object method with an invalid value for the row number parameter. The row number should be within the range of existing rows in the rowset.
Use the PeopleCode Debugger or a PeopleCode trace to determine the point of the error and correct the program.


STEPS
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The issue can be reproduced at will with the following steps:
1. Add multiple addresses of the same type for an employee in CS
2. Perform External Search match in HR and the employee is returned in the results
3. Click on the Detail link and error is thrown


Cause

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