EMM: Creating A Work Order For Disposed Asset (Doc ID 2308138.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOR
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Neither error nor warning was issued by the system when a work order for a disposed asset was created and processed through completion. 

EXPECTED BEHAVIOR
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It should not be possible to select a disposed asset when creating a Work Order.


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The issue can be reproduced at will with the following steps:
2. select asset id (status = disposed)
3. assign work order to technician
4. Technician completes work order in Work Order Completion page
5. Close work order


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users may inadvertently create Work Orders for disposed assets.

Cause

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