"View Promissory Note" Option In Self-Service Creates New Row And Changes To Paper Option

(Doc ID 2308411.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

A student electronically signs a Perkins promissory note (SFA_EMPN_IND is 'Y' (electronic) as expected).

The student wants to view the MPN in Self Service. When the "View Promissory Note" options is selected, the MPN displays as PDF document with no school information. Upon further review a new row exist in SFA_PERK_MPN with SFA_EMPN_IND = 'N' (paper) even though the previous row indicate the MPN was electronic.



Cause

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