EBI9.2:GST Not Calculated For Customer Outside India With INR Billing Currency

(Doc ID 2308814.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, India GST

ACTUAL BEHAVIOR
---------------
system does not calculate the GST taxes for foreign customer with INR billing currency on Billing transaction

EXPECTED BEHAVIOR
-----------------------
System should calculate tax for foreign customer with INR billing currency on Billing transaction

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Setup India GST.
  2. Setup customer other than India location.
  3. Create bills for the same customer and calculate GST.

Cause

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