AP: The Review Bank Balances Page Does Not Show All Accounts

(Doc ID 2309101.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 

ISSUE:
 
I had balances on bank accounts from a couple of months ago. Since I have now closed the accounts I have marked them inactive. When I go to the Review Bank Balances page and put in a statement date of when the account was open, the account does not appear on the balances list.

It appears only accounts that are active as of today appear on the review bank balances list even though there may be historical balances from when the account was open. This then does not allow me to see when the balances were stopped being reported by the bank and it does not reflect balances in the total balances for the BU or the bank when there were actual balances in the account for that day.

 

STEPS:

1. Main Menu > Banking > Bank Statements > Review Bank Balances

Cause

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