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PO Dispatch (POPO005.sqr) Errors: "Purchase Order 0000000XXX is not dispatched as GSTIN is not provided for Supplier 00000000XX. Please contact administrator" (Doc ID 2309398.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PO Dispatch throws below message while dispatching a PO for Supplier with multiple location of which one doesn't have GSTN updated for it.


ERROR:

Purchase Order 0000000xxx is not dispatched as GSTIN is not provided for Supplier 00000000xx. Please contact administrator

The issue can be reproduced at will with the following steps:
1. Setup Supplier with 2 locations, Default location is not GST applicable, the other location is
2. Create a purchase order for the above supplier.
3. Dispatch the PO.
4. Dispatch process completes but PO is not dispatched.
5. Log file shows the error: Purchase Order 0000000xxx is not dispatched as GSTIN is not provided for Supplier 00000000xx. Please contact administrator


The issue has the following business impact:
Due to this issue, users cannot create and dispatch purchase orders with the above configuration

Cause

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In this Document
Symptoms
Cause
Solution
References


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