My Oracle Support Banner

Provider Contact Alternate User Not Able To Approve Invoices Create Via Manage Invoice Page As There Is No Check Box Available To Select The Line (Doc ID 2309487.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, AWE - Requisition Approval
sPro invoices created via Manage Invoice functionality routes to provider contact alternate user; however, the alternate user does not have the option to approve and receives a SQL error when drilling to invoice line summary details.


The issue can be reproduced at will with the following steps:
1. Put alternate contact to the provider contact
2. Submit invoice for approval, notice it will be routed correctly to the alternate user.
3. Sign in with the alternate contact and notice that there is no check box to select the invoice to approve.
4. Also when pressing on the details icon error message will pop up


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.