Enrollment Cancellation not Dropping Classes when Enrollment Control Session Used

(Doc ID 2309511.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus Solutions 9, Enrollment Cancellation

ACTUAL BEHAVIOR
---------------
When an Enrollment Control Session is used on the session set up, Enrollment Cancellation run Class by Class within Session does not drop any classes.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to drop classes within a particular session.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. At Setup SACR > Foundation Tables > Term Setup > Term/Session Table, set up a term with multiple sessions. Set the Enrollment Control Session to a single session.
  2. Enroll a student into one or more sessions for the term that are not the Enrollment Control Session at Records and Enrollment > Enroll Students > Enrollment Request or Quick Enroll.
  3. Navigate to Records and Enrollment > Student Term Information > Term Activate a Student > Student Session. Note that there is only a single session which is the Enrollment Control Session.
  4. Navigate to Records and Enrollment > Student Term Information > Term History > Session Withdrawal and note that here there is also only a single session for the Enrollment Control Session.
  5. Run Enrollment Cancellation from Student Financials selecting the option to drop class by class within session. Select a session that is not equal to the Enrollment Control Session.
  6. Classes will not be dropped.

 

Cause

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