SAA_BATCH_DS (Print Batch Advising Report) is only Creating a Single PDF When Multiple PDF's are Expected

(Doc ID 2309988.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Academic Advisement Report

SAA_BATCH_DS (Print Batch Advising) is only Returning a Single PDF when Multiple PDF's are Expected

The Print Batch Advising report process is a a 3 step process
1. Generate Report Requests
2. Generate Advising Reports
3. Print Batch Reports

At the end of the PRINT BATCH REPORT process here is the log file which was generated.

ERROR
-----------------------
Sep 19, 2017 8:38:13 AM oracle.xdo.template.rtf.RTFTextParser
SEVERE: [Line 3635.127] cannot close at [Line 3611.67]
Sep 19, 2017 8:38:14 AM oracle.xdo.template.rtf.RTFTextParser
SEVERE: [Line 4665.161] cannot close at [Line 3532.43]
Sep 19, 2017 8:38:21 AM oracle.xdo.template.FOProcessor
INFO: FOProcessor.generate: XML-data-size=2449891 bytes, outformat=1
PeopleTools 8.55.15 - Application Engine
Copyright (c) 1988-2017 Oracle and/or its affiliates.
All Rights Reserved


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Academic Advisement > Advising Processes > Print Advising Reports
2. Print a batch of 3 reports.
3. Only the first report prints.



Cause

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