Emergency Contact Page SCC_EMERG_CNT_SCF Displays XML is Invalid When Phone Number Field SCC_PHONE_NBR is Left Blank

(Doc ID 2310053.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Emergency Contact page displays XML is invalid when Phone Number is left blank, instead of displaying Phone Number is required.

Page = SCC_EMERG_CNT_SCF
Field = SCC_PHONE_NBR

ERROR
=======
XML is invalid

STEPS
=======
The issue can be reproduced at will with the following steps:

1. Go to Student Homepage.
2. Click on Profile Tile.
3. Click on Emergency Contact link.
4. Click on Add (+).
5. Leave the Phone Number field blank- Hit Save and error is displayed: XML is invalid.

Cause

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