E-ES: Performance Degradation when Using Facets In ePro

(Doc ID 2310548.1)

Last updated on SEPTEMBER 24, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Performance degradation when searching facets in ePro. The issue can be reproduced with the following steps:

Modified Search Category to override the default settings for the below facets:

Manufacturer Item ID
Supplier Item ID

The size parameter has been set to 100 (defined in Search Category > Facet advanced settings) for both Manufacturer Item ID and Supplier Item ID.

Searched for an item from the ePro Req page. It took approximately 50 secs to load the page.

System is ignoring the parameters defined in Search Category > Facets > Advanced Settings.

Because of this behavior, the page is loaded with approx. 35,000 facet values that is causing performance issues.



Cause

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