Change Of Address Transaction Doesn't Populate Bind Variables for the Admin Workflow Email

(Doc ID 2311274.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workflow

The Change of address transaction doesn't populate bind variables for the admin workflow email.


Email below:
The following self service transaction has successfully updated the database:

Employee Id: %2
Employee Name: %3
Transaction Name: %4
Address Type: %5
Effective Date: %6
Effective Status: %7
Country: %8
Address Line 1: %9
Address Line 2:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as RCHANNING and submit an address change.
Navigation: Employee Self Service>Personal Details tile> Addresses
2. Review email sent to administrator. Notice bind variables are not populated with values.

Changes

 

Cause

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