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Change Of Address Transaction Doesn't Populate Bind Variables for the Admin Workflow Email (Doc ID 2311274.1)

Last updated on JANUARY 13, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Workflow

The Change of address transaction doesn't populate bind variables for the admin workflow email.

Email below:
The following self service transaction has successfully updated the database:

Employee Id: %2
Employee Name: %3
Transaction Name: %4
Address Type: %5
Effective Date: %6
Effective Status: %7
Country: %8
Address Line 1: %9
Address Line 2:

The issue can be reproduced at will with the following steps:
1. Log in as <EMPLID> and submit an address change.
Navigation: Employee Self Service>Personal Details tile> Addresses
2. Review email sent to administrator. Notice bind variables are not populated with values.




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