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Unable To Link PLUS Origination Records With Parent Borrower (Doc ID 2312719.1)

Last updated on OCTOBER 25, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9 version, Loan Processing

ACTUAL BEHAVIOR
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Unable to select parent 'Borrower ID' on the Application Bio/Demo page for a DL PLUS loan

EXPECTED BEHAVIOR
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The parent's Borrower ID should be available in the drop list on the Application Bio/Demo page for a DL PLUS loan

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Relationship between a parent and a student in Campus Community
2. Award a PLUS item type to a student
3. Originate the loan
4. On the Manage DL Application, Application Bio/Demo page, select the parent from the Borrower ID drop down list


Cause

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In this Document
Symptoms
Cause
Solution


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