ELM 9.X: Learners Complete Learning Component Content, However, the Status Remains In Progress

(Doc ID 2312757.1)

Last updated on NOVEMBER 08, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Learners Complete Learning Component Content, the Status still remains "In Progress". 

Steps to Replicate Issue: 
1. Learner enrolls into the course with Learning Content
2. Launch the course content from Self-Service > My Learning
3. Administrator restores the content folder on web server and reloaded the structure files.
4. Learner attempts to re-launch the course and receive a "404 error"
 

Changes

 Administrator restored the content folder on web server and reloaded the structure files.

Cause

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