SAIP: Operation NOTIFYCOURSETEMPLATE Sending DELETETEMPLATE For Active Courses.

(Doc ID 2313272.1)

Last updated on OCTOBER 02, 2017

Applies to:

PeopleSoft Enterprise CS SA Integration Pack - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Event Driven

ACTUAL BEHAVIOR
---------------
Operation NOTIFYCOURSETEMPLATE sending DELETETEMPLATE for active courses.

A DELETETEMPLATE message is being sent to the external LMS system when the course is still active on the Course Catalog.
 

EXPECTED BEHAVIOR
-----------------------
Expect that DELETETEMPLATE is not sent unless the course offering is deleted.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to Curriculum Management > Course Catalog > Course Catalog and access an in scope class.
  2. Add a new effective dated row with a date that falls prior to the term start
  3. Delete the newly added row, leaving the original row active.
  4. Check the event message monitor and DELETETEMPLATE was sent.



Cause

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