Student Post Fails With Error '14816, 94 - Cannot Reverse This Payment'

(Doc ID 2313358.1)

Last updated on OCTOBER 02, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions, a payment is posted to a student account.  The payment item type being posted has a higher payment priority than other payments posted to the student account. Posting fails.

ERROR
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14816, ,94
Cannot reverse this payment
This payment cannot be reversed because the balance on the item would be greater then 0.00, which is not allowed.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Charges and Payments, Post Student Transaction;
2. Enter an emplid, payment item type, term and amount;
3. Click the Post Button.


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Cause

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