Symbolic ID is not Set When Creating Users from Customer Contact Information

(Doc ID 2313553.1)

Last updated on OCTOBER 03, 2017

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
Information in this document applies to any platform.


Creating a customer contact user profile does not assign symbolic ID.  User profiles are created without Symbolic ID preventing user login.

Steps to Reproduce Issue:
1.  Create a new User Account from User Profiles page in Customer Information 
component in PeopleTools 8.55
2.  Symbolic ID is not filled in User Profiles master.


 Not applicable.


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