Transfer Credit with Failing Grade Showing as Earned Units in Cumulative Totals on Transcript

(Doc ID 2313657.1)

Last updated on NOVEMBER 06, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Transcripts have incorrect cumulative totals for transfer credit when the student has transfer credit or other credits with a failing grade.

ACTUAL BEHAVIOR
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The cumulative totals for transfer credit are showing units greater than what was transferred.

EXPECTED BEHAVIOR
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Expect the transfer credit models total of earned other transfer credit to be reflected in the cumulative units on the transcript.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report.
2. Run the report for an affected student.
3. Navigate to Records and Enrollment > Transfer Credit Evaluation > Other Credits and compare the earned units with what is on the transcript cumulative units and there is a discrepancy.


Cause

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