Error When Accessing Vendors Website Under EProcurement Requisition

(Doc ID 2313850.1)

Last updated on OCTOBER 03, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Error when accessing vendors website under eProcurement Requisition  

ERROR
-----------------------
An error occurred when transferring to or from the merchant's site. (18036,3407) SCM_PV_EXTERNAL_APP.DirectConnectPunchOut.OnExecute  Name:RaiseConnectionException  PCPC:14224  Statement:197
Called from:SCM_PV_EXTERNAL_APP.DirectConnectPunchOut.OnExecute  Name:GoToApp  Statement:86
Called from:SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute  Name:Connect  Statement:43
Called from:PV_TREE_WRK.TREECTLEVENT.FieldFormula  Name:DirectConnectTransfer  Statement:160
Called from:PV_RQSTLINK_WRK.TREECTLEVENT.FieldFormula  Name:EvaluateLink  Statement:43
Called from:PV_RQSTLINK_WRK.TREECTLE

Please contact your administrator.   Status code: 500 - Internal Server Error.


The issue can be reproduced at will with the following steps:
1.Navigate to ePro - Requisition - Add


Cause

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