ETL9.2:Multiple Deadlocks On PS_TL_VALID_TAO While Submitting/Approving Reported Time

(Doc ID 2313878.1)

Last updated on OCTOBER 04, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Technical

Getting deadlocks on the PS_TL_VALID_TAO tables while submitting time (real time processing enabled).

ERROR
-----------------------
Process xxxx Abended at step TL_VALD_MAIN.ST000.Step040 (Do Select) -- RC = 8604 (108,524)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. submit time

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are having a hard time getting time submitted and approved for payroll.

Cause

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