E-INST: PeopleTools Installers Fail to Run on Windows 2016 Server

(Doc ID 2313997.1)

Last updated on OCTOBER 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]
Generic Windows

Symptoms

The PeopleTools 8.56 installers are having issues with Windows 2016 server.
The installers fails to launch with the following error:

"This Application has unexpectedly quit. Invocation of this Java Application has caused an
Invoation TargetException.This application will now exit.(LAX)

Detailed error message is as follows:
Flexeraaxx$aaa: Windows DLL failed to load
at Flexeraaxx.af(Unknown Source)
at Flexeraaxx.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown
Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.j
ava:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)

 

Cause

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