E-INST: PeopleTools Installers Fail to Run on Windows 2016 Server
(Doc ID 2313997.1)
Last updated on NOVEMBER 23, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]Generic Windows
Symptoms
The PeopleTools 8.56 installers are having issues with Windows 2016 server.
The installers fails to launch with the following error:
"This Application has unexpectedly quit. Invocation of this Java Application has caused an
Invoation TargetException.This application will now exit.(LAX)
Detailed error message is as follows:
Flexeraaxx$aaa: Windows DLL failed to load
at Flexeraaxx.af(Unknown Source)
at Flexeraaxx.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown
Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.j
ava:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
NOTE: This workaround can be applied to Windows 2012 R2 also.
Changes
Cause
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