CRM 9.2 - Display template - SelfService Create Not Working In Fluid Mode

(Doc ID 2314029.1)

Last updated on OCTOBER 11, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

How to configure Self Service for Create Case in Fluid ?
 
Can we share the script to Export display display template for RC_SS_MCASE_FL component ?
 
Is the case_visibility configurable for Self-Service ? The case visibility for my case tile is only external. Can this be altered or this would be treated as customization ?
 

Solution

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