E-PUM:-ERROR MSG 'IMAGE NAME' WHEN CREATING PEOPLESOFT HCM PI 23 VIRTUAL MACHINE

(Doc ID 2314141.1)

Last updated on OCTOBER 31, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT:
-----------------------------------
While creating a new Virtual Machine for HCM PI 23 (PUM), the bellow error message is received:


ERROR
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Starting the PeopleSoft Environment Setup Process:

Validating User Arguments: [ OK ]
Validating PeopleSoft Supported Platform: [ OK ]

Checking if the VirtualBox Software is Installed on the Windows Host: [ OK ]
Checking if the VirtualBox Default Machine Folder has Enough Free Spac[ OK ]
Stopping the VirtualBox Manager Processes on the Windows Host:
'Image Name'

Exiting the PeopleSoft environment setup process.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new Virtual Machine for HCM PI 23 (PUM) on Windows machine that has a language different to English
2. The above error message is received

Cause

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