EGL9.2: Spreadsheet Journal Import(JRNL1) Upon Adding An Attachment, Saving & Submitting For Approval, Encountered 'Page data inconsistent with database' Error

(Doc ID 2314570.1)

Last updated on JANUARY 02, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
-------

A journal was uploaded using spreadsheet import template JRNL1. After journal being uploaded, an attachment is added online & then the journal is submitted for approval. Encountered: 'Page data inconsistent with database' error
Click OK on message. Go to line tab & submit the journal for approval. Encountered: ‘Cannot submit journal for approval because it is not validated yet’ error


Error:
-------
Page data is inconsistent with database (18,1)


Steps to Replicate:
---------------------

  1.  Upload a journal from Spreadsheet journal template.
  2.  Run batch journal edit, journal is valid
  3.  Add attachments, save the journal
  4.  Submit journal, get error message: Page data is inconsistent with database

 

For more information see the detailed Replication Steps

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms