EEX9.2:Adding New Line (+) from a Per Diem Expense Clears Amount on Original Per Diem

(Doc ID 2314593.1)

Last updated on OCTOBER 05, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Adding New Line (+) from a Per Diem Expense Line Clears Amount on Original Per Diem

Replication Steps:

1. The employee has no rows on the table EX_EE_USER_PREF for their user defaults page.
2. Navigate to Navbar > Navigator > FSCM > Employee Self Service > Travel and Expense Center > Expense Reports > Create/Modify
3. Click Add button
4. Populate HDR fields (Business Purpose, Report Description, and Location)
5. Select an Expense Date, Expense Type Per Diem, and Payment Type. The Amount will automatically populate.
6. Click the Plus (+) sign icon to add another line

Please see replication steps document for more details.

Actual Result: The amount on the Per Diem line clears to zero amount.

Expected Result: The amount on Per Diem line should remain and not update to zero amount.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms