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E-SEC: WWW_AUTHENTICATION does not work with "Run to Excel" from query manager (Doc ID 2314999.1)

Last updated on APRIL 18, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PT 8.56

ACTUAL BEHAVIOR
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After Configuring WWW_AUTHENTICATION the client is Prompted for a certificate when attempting to open a Doc in Excel from the report repository . (Process monitor) This occurs regardless of if the client logs in with the external authenticated user or a Peoplesoft User id . the users are Not prompted for a certificate when trying to open XLS from Grid or when using "Run to Excel" from query manager /

Replicated issue on PT 8.56.03, Excel 2013, Windows 7, Weblogic 12.2.1 (on Windows 2012 R2)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. After enabling 2 way client cert behavior in weblogic
2. log into the application and run a process
3. through Process monitor open the Process and attempt to open in Excel

Customer is seeing that in IE this works fine when choosing to export the query results to Excel online, but if they schedule the query, then go into the process monitor and view the results then it just hangs, and they have to hit Alt/Shift to see the windows security message asking to select a certificate. This only happens when the user has multiple client certificates. Chrome and Firefox save the file first before opening.

Changes

 

Cause

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