FLUID Manager's Comments for Pushback/Denied leave request is not visible

(Doc ID 2315897.1)

Last updated on OCTOBER 10, 2017

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

CUSTOMER ENVIRONMENT
------------------------------------
HCM Release:9.2.19
Tools Release:8.55
Issue occurring in Environment: Production

STATEMENT
-----------------
Managers Comments not displaying in the View Absence Requests Page.


STEPS TO REPLICATE
------------------------------
1, Login as employee, enter the Absence Details Via ESS->Absence Request--> Enter the comments.
2, Login as Manager approve the absnece by entering approval comments.
3, Navigate to:Employee via SS goes to View Absence Requests and can only view employee comments, no manager comments display (same for Manager in MSS)

EXPECTED AND ACTUAL BEHAVIOR
------------------------------------------------
Actual:Manager Comments are not displayed either for employee in ESS-->View Absence Request or for Manager's MSS-->View Absence Reequests.
Expected:Both Manager and employee able to view the manger comments on approval.


Cause

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