Financial Aid FLUID: Problems Reporting Outside Aid When Award is 'Other'

(Doc ID 2316063.1)

Last updated on OCTOBER 10, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : CS 9.2 FLUID Self Service

ACTUAL BEHAVIOR
---------------
Students are not able to submit reports of outside aid via FLUID, because they are forced to enter an aid 'category', yet there are no 'category' values to choose from. This situation occurs when there are no rows set up in the External Award Cross Reference Table where the Self Service box is checked.

EXPECTED BEHAVIOR
-----------------------
Student should be able to submit without entering a category OR the category values should be provided

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to FLUID, outside aid
2. Add item type row
3. Choose 'other', then click category dropdown, and attempt to submit


 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms