E-PORTAL: Fluid Navigation Collections Becomes Unresponsive When Used With Workcenter Dashboards

(Doc ID 2316819.1)

Last updated on OCTOBER 12, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PT 8.55.17

ACTUAL BEHAVIOR
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When creating a Navigation Collection that contains a Workcenter Dashboard, the links to the other pages on the Navigation Collection stop working.

EXPECTED BEHAVIOR
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The links should work on any page/dashboard through the Navigation Collection

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Fluid Navigation Collection, one link to Process Monitor, one link to a Workcenter Dashboard.

2. Ensure that the Navigation Collection starts with the Process Monitor page.

3. Then go to the Fluid Navigation Collection, click on the Process Monitor link, it will work, then click on the Workcenter Dashboard, it will work, then click back on the Process Monitor link and nothing will happen. It breaks all of the links int he Navigation Collection.

Cause

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